Bt vision box update is rubbish how rubbish is this. Bt tv provides ondemand content, 30 extra entertainment channels 18 of which are available in hd, 9 extra. This is a phased release so some boxes will receive this update before others. Overnight we had a power cut and after reconnection the vision box failed to restart. It allows the user to zoom into the screen to see areas such as the guide and menu on a larger scale. Bt web protect is a free security product available to all bt broadband customers. Im on my second youview box and struggle to get a constant decent reception on most channels, hd being especially bad. Jul 05, 2014 how to reset bt vision box problems with bt vision box. May 09, 2012 a video walkthrough of what to expect from plugging in your bt vision box to experiencing live tv and a bit of on demand video to find out what is currently available on demand, follow this link. You need to program the remote with the correct code for your tv manufacturer.
We contacted bt to ask if our bt vision would work at out new address and were advied that it would work. Philips are manufacturing the bt vision settop box. I have checked broadband, ethernet connection and carried out. The problems began when we moved house in feb 2009. And their website is quite clear that you dont need a contract to get bt vision.
When problems crop up, it can quickly get you up and running again. Sure, sky does offer a huge range of channels and a large amount of hd content, but it does come with a price tag, and its not uncommon for people in the uk to be paying upwards of. Turn off the power supply remove the power cord from the vision. Problem 1 the signal strength going to the bt vision box is patchy to say the least. You dont know the ins and outs of it at all as you demonstrated. The software reset problem i am having the same problem and it has been going on for a few weeks. Touch the button on the front of the box once far left hand side of the front panel, then immediately press the vol button left dot on the circle panel on the front of the box for 5 seconds until you see the enter maintenance mode yn y. Bt ceo gavin patterson delivers vision for britains digital. My bt vision box has worked fine up until last night. Were pretty impressed with bt vision the service is easy to use, with the option to sign up to get all you can watch on subscription, or to choose payasyouview, its flexible and good value for money. It provides protection from viruses, phishing email and scams, by warning you if you are about to.
Please dont post defamatory, insulting or disparaging comments as we will have to moderate them. Far to big for the screen and so i can only see maybe 14 of the screen. A white power light should appear on the front panel. I wanted to bring to your attention a catalogue of cockups we have experienced with bt over the past of year. Roy the bt vision black boxes originally had the same microsoft mediaroom software that the silver boxes had. Settings software information update players and apps. At frequencycast hq, we like bt vision, as it offers a wider range of tv content, without tying you into an expensive contract. Ask us a question, browse our help content, or contact us directly through our live chat so we can give you a helping hand. Page 4 btcare community forums theres a quote of a reply from bt help desk dated 28 aug asking users with problems to submit reports and. The box can receive freeview, holds up to 80 hours of tv, is hdready, and has a 14 day onscreen epg electronic programme guide theres more on our bt vision v box page.
Apr 12, 2010 hi have just installed bt vision and have the following problems. Its fair to say i wish i hadnt bothered with the tv side of things. The box is a dtr 2100 and is running the latest software. When problems crop up, it can quickly get you up and running. If your bt tv box is slow or freezes, there are some simple steps you can follow to fix the problem.
Bt vision explored by frequencycast bt vision is a digital tv service that combines freeview, a digital video recorder, and tv content delivered over broadband internet. It is estimated that perhaps half of those 30,000 do not have a contract for bt. Its also worth considering if its your remote control thats at fault, or if its a problem with on demand or an internet channel. The supervisor advised me to monitor the situation and report any problems, whilst saying to me that there is no more that bt vision can do other than what they have already done. Jun 27, 20 bt vision has 810,000 paytv subscribers, with analysts estimating that up to 30,000 also pay for sky sports. However, when i attempt to do that, the process doesnt start, and is stuck at 0%. I have a bt vision box which i replaced with a bt supplied youview box about a year ago, this works fine. Mar 11, 2010 bt vision is the telecom giants ondemand tv service and, for better or worse, we on techradar have been plugged into it since may 2007.
Feb 12, 20 not really i still dont know how to identify the various boxes. We use cookies to do things like remember what youve added to your shopping basket, offer live chat support and show you content we think youll be interested in. Sep 22, 2015 bt chief executive gavin patterson today unveiled the companys ambition to deliver britains digital future, cementing the countrys future prosperity as the g20s leading digital economy. If the number does not match the line the bt vision service was set up on you need to unplug the broadband cable between the current telephone socket and home hub.
Report your current bt faults and track any existing problems with your bt products here. The tv and sport help tool is available to all bt tv customers. Bt wanted to send out an engineer to assess the box but advised if they find itis a problem with the wiring we would need to pay a charge of. Scrap all your plans for year ahead there is a whole ton of incredible tv coming your way. An allin monthly package of ondemand tv, music, kids shows and tv replay the last weeks worth of programming, currently only. Unreliable bb and the vision boxes are slow and very prone to breaking we had 2 of them bb speed suddenly dropped to practically nothing couldnt even watch on demand. Hi, back in march i left sky and signed up to bt to try and save some money. Seems like almost every other day i start off with the maintenance screen, go through software reset, the box doesnt restart automatically and i have to start it up manually, gone through update software several times to repickup the bt. All of the rest of the menus seem to appear properly. Bt vision explained if you love tv, you may think that skys satellite tv service is the answer for you, but skys not necessarily the best option. If you have a problem setting up or using your bt tv box, try some of these top help articles the tv help tool is available to all bt tv customers. Bt vision launched a revised version of the original settop box in december 2009. Jul 08, 2014 roy the bt vision black boxes originally had the same microsoft mediaroom software that the silver boxes had.
The bt vision situation may change in the future as theres a note on bt s site that, in the future, bt will release a software update to enable vboxes to work as dualtuner freeview recorders even when theyre not connected to bt broadband. Problems installing the new look bt vision software update. It seems from the bt forums that only a minority of bt vision users have problems. The supervisor assured me that the issue is not a bt vision youview issue, and the fault lays entirely at the feet of the internet. The spokesman added that bt was apologetic to customers who had had problems. I recently signed up for bt vision and for first two months everything worked great now in the morning and evening my bt broadband and vision grind to a halt, with bt. Find out about new gadgets, emerging technologies and discover whats hot right now. I disconnected and reconnected the power and the screen shows startingplease wait and freezes at that screen. Of course the instruction booklet held nothing of any value to help. Press and hold the standby button on the front of the box until the vision box turns off, then release the button. Youve never had bt vision and you dont want bt vision. Dec 04, 2006 bt chose microsoft to provide the software powering vision. Bt vision explained tv answers digital tv made simple. If you havent already registered, now is a good time to do so.
The internet, upon which so many lazy manufacturers rely upon for buyers to gain the help that they should have provided, gave me some help but in the end i contacted bt. Turn the power on using the switch found on the back of your box. Once you register, you can post to the community, receive email. Have just left bt after four years of having a bt vision and total broadband. However your tv box will update its software automatically on a regular basis if its connected to the internet. Where people have continued their bt vision subscription, over the past couple of years bt have generally converted the black boxes from microsoft mediaroom to the new look linux software. Hi have just installed bt vision and have the following problems. Bt vision paytv viewers could lose sky sports after. All bt tv customers can use the new bt tv app for no extra cost and watch programmes inline with their tv subscription. The vision box should now restart but you may need to press the button again to get it going. Only recently launched amidst a fanfare of tv and print advertising, bt vision is a hybrid service which gives you a freeview pvr that can also download tv shows and films via broadband. Internet connections are available through adsl or bt infinity branded fibre technology. If an update is available, your tv box will then download it automatically. Unlock bt vision sata hard drive post by hawsey fri nov 28, 2014 10.
Downloading tv programmes from bbc on demand, on a bt vision box. At the heart of the system is the vbox, a network enabled. Bt vision, does it still do freeview without broadband. Youre doing an excellent job of living up to your alias.
Bt british telecom offers broadband internet, home phone and television service. Sep 16, 2016 so far the problems have not come back, but can not be sure if the problems will come back. Bt vision is the telecom giants ondemand tv service and, for better or worse, we on techradar have been plugged into it since may 2007. I have only had the youview box from bt about 4 months. Bt tv is a subscription iptv service offered by bt. All at no extra cost as part of your bt tv package. To use bt vision, you need to be signed up bt broadband prices start at. My bt tv box has stopped working or keeps freezing bt help. If your bt tv box is slow or freezes, here are some simple steps you can follow to fix the problem. Page 3 1 before you start, check that your hub is ready important. Jan 30, 2011 if the number does not match the line the bt vision service was set up on you need to unplug the broadband cable between the current telephone socket and home hub. Free download bt vision software update 2012 programs. A video walkthrough of what to expect from plugging in your bt vision box to experiencing live tv and a bit of on demand video to find out what is currently available on demand, follow this link.
Weve got gadgets, cameras, tvs and home entertainment systems plus loads more. Your set top box will update its software automatically on a regular basis when its connected to the internet. The mode button just toggles between the mode for the remote to control the tv and the one to control the bt vision box. Over the last 2 weeks, i have the following problems with my youview box, the problems are that when i am watching a tv program sometimes halfway though the program the picture goes off and the blue youview picture comes up on the screen telling me youview nearly ready, and this stays on the screen, but the sound for the program stay on, also sometimes can. Bt vision problems complaint bt complaint submit your. If youre happy with the use of cookies by bt and selected partners, click ok. Whatever youre looking for in a computer, youll find it here at bt shop. Zoom interactive zoom is an accessibility feature to support the visually impaired. This new box sees a colour change from grey to shiny black. Presenters mike brewer and marc elvis priestley talk to bt tv about the new spinoff series from discoverys wheeler dealers garage. Then plug the cable into the telephone socket which has the telephone number set up for use with bt vision please also use a microfilter. Bt virus protect free online protection for all bt broadband.
Having played with my bt t2100 for 7 weeks it gave up the ghost. Bt tv uses the youview platform, so offers freeview channels via dtt along with youviews additional ondemand. Major problems with youview box and customer servi. To receive automatic software updates, leave your box in standby and your hub connected. Bt tv customers can use the bt tv app to watch live channels and shows on demand in line with their tv subscription via smartphone, tablet and laptop wherever they are. Weve got the latest range of laptops, tablets, desktop pcs, monitors and wearables from the worlds leading brands meaning weve got everything operating system and manufacturer covered. A few days ago i dug out the old bt vision box and connected to my hd ready tv in my bedroom and it worked fine with all freeview channels including the hd ones received ok. Problems with youview box from bt youview community. My built in freeview on my panasonic plasma works fine, but when i check the signal strength on bt vision it fluctuates around 3040%. Feel free to comment or give your opinion on bt vision customer service. May 12, 2011 i recently signed up for bt vision and for first two months everything worked great now in the morning and evening my bt broadband and vision grind to a halt, with bt so far being there usuall. It does appear that the pace variants are the noes that are most likely to be upgraded by bt but as i posted in a different thread on the bt community iam pretty disappointed that the timing of the upgrade is in bt s hands reminds me of customer service when it was still nationalised in the 60s. Bt couldnt find any problems their end, so wanted to charge me 90 quid for an engineer to come. It isnt a slow connection, as i can stream hd on demand content with no problems.
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